I knew it was gonna suck...

S

stradial

Guest
I knew before I left the house, that today was gonna suck.

First, I am driving the wife's Prius, because I have to take it to get estimates on damage done to the left rear quarter panel and the front bumper.
Both done at separate times and both are mystery damage.
In fact, if you ask the wife has she hit anything recently, she will say not in several years, which is longer than she has had the Prius.
:dunno :dunno :dunno

Anyway, off I go to Smyrna to Ed Voyles to get two estimates, one on each section that is damaged.
Why Ed Voyles?
I don't know, that's where the insurance people told the wife to go...I guess.

After dealing with several idiot drivers on the way, including one that was backing up for 50 yards on a two lane road so that they could make the turn they missed (what ever happened to going down the road and turning around and coming back?), I finally make it to Ed Voyles.

I walk in, there is a receptionist and 4 guys sitting in the glass cubicles.
I tell the receptionist, a nice lady, that I need two estimates.
She has me fill out a 4 line form; name, address, contact number & e-mail.
I do so.
She then says, loudly, "I have a customer that needs an estimate!"
Nothing.
No one say, "I got it", "Be right there", "OK", no wave of the arm or hand, no head nod....nothing.
I stand there for roughly 30-60 seconds (sit quietly and time it, it's longer than it sounds) and the I say, loudly, "They must all be real busy."
The receptionist replies, "Surely they are not going to make me say it again."
Still nothing.
Finally a guy comes out of his cubicle, remember, they are glass cubicles, so he knows how long I have been standing looking at everyone.
He comes up and introduces himself, holding out his hand.
No, sorry about the wait, thanks for waiting, I just had to finish that (whatever) because I forget things if I don't finish, nothing along those lines.
I don't shake his hand, I tell him I need two estimates.
And out the door we go.

Now, while I was waiting for the Fantastic Four to figure out who was going to do their job, a lady with a husband and two kids in tow, came in.
She advised the receptionist that they were there to pickup a vehicle, but she needed to speak with someone, because they had looked at the vehicle and "it was a mess".
(at that point me and Mr. Customer No-service were on our way out the door)

While we walked out to the door, I mentioned to the man, "This would be a good job, if it wasn't for the customers bothering you, huh."

Anyway, he goes to his room to figure the quote and I walk over to where the lady and family were sitting.
Me: Not good, huh?
Her: It's a mess. The paint doesn't even come close to matching. They have had the vehicle for a week and a half and we have yet to receive one call giving us an update.
Me: Well, I don't know who's fixing ours, but I had already decided it wasn't going to be done here. The acted like they could care less if they had a customer.
Her: Ohhh, I know. It's been that way from our first day and now they are going to have to redo it. They said they couldn't get the paint to match, it would never match. The car is less than 2 yrs old, they can match the paint.
Me: Good luck.

Got my estimate and left.
Ohhhh, he put all the work on one estimate instead of two separate estimates like I requested, so I had to call and ask for it to be broken down into two estimates.

And in case you missed it, it's hot out there.
That global warming is kicking my rear.
 
Your day has gone about like mine. I had a dentist appointment, which is always a thrill. The good news is that I now have a clean tooth.
 
It could have been worse...

In the 90's I took my six month old minivan to the dealership in that family for it's first oil change and it "fell off the lift rack" doing 9K of damage including blowing the right front tire it hit so hard. You can imagine the phone call I had with them when they called to tell me.

Then they wanted to repair it rather than give me a new one "because it wasn't totaled". (Oh heck no!)

My wife hated the rental van they got us so you know how much I heard about that. Not one of my favorite months getting that mess straightened out.

(Lift fluid was low in the reservoir, safety float that should have detected it was low was bent, air got to the throttle valve during the lift, lift jumped some six inches or so and stopped, van kept going up and bounced off of it on the right side)
 
The Sound Guy date=1438176067 said:
It could have been worse...

In the 90's I took my six month old minivan to the dealership in that family for it's first oil change and it "fell off the lift rack" doing 9K of damage including blowing the right front tire it hit so hard. You can imagine the phone call I had with them when they called to tell me.

Then they wanted to repair it rather than give me a new one "because it wasn't totaled". (Oh heck no!)

My wife hated the rental van they got us so you know how much I heard about that. Not one of my favorite months getting that mess straightened out.

(Lift fluid was low in the reservoir, safety float that should have detected it was low was bent, air got to the throttle valve during the lift, lift jumped some six inches or so and stopped, van kept going up and bounced off of it on the right side)

Well, the good news is that they have learned from those experiences and have improved.......I guess there is no good news. :)
 
hiramgirl date=1438185684 said:
Not as bad as a trip to the Gynecologist.....Just sayin'

I don't see where that would be that bad....for me.
 
hiramgirl date=1438186292 said:
stradial date=1438185951 said:
hiramgirl date=1438185684 said:
Not as bad as a trip to the Gynecologist.....Just sayin'

I don't see where that would be that bad....for me.
Relate man, put your feet in the stirrups.

I have......(but it cost extra) :waggingfinger
 
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